Council's 2023-24 Christmas, New Year arrangements

Published on 14 December 2023

Xmas decos.jpg

Residents and visitors will be able to stay connected with Gannawarra Shire Council during the Christmas holidays, thanks to online resources and an emergency contact number.

A full list of service changes was published in the 12 December 2023 edition of the Gannawarra Times and the 14 December 2023 edition of the Koondrook Barham Bridge. These changes are also listed at the bottom of this media release.

“Christmas and New Year is a special time for the Gannawarra, with many visitors expected to spend their time during this period with family and friends locally,” Mayor Ross Stanton said.

“It is also a special time for our dedicated staff, with alternative arrangements in place to ensure they can also enjoy this memorable time of year with their loved ones.”

Some of the key changes that will be in place during the Christmas-New Year period include:

  • Council’s Customer Service Centres will be closed from 2pm Friday, 22 December 2023 and re-open Tuesday, 2 January 2024. VicRoads services via the Cohuna Customer Service Centre and V/Line bookings via the Kerang Customer Service Centre will not be available during this period.
  • The Cohuna and Kerang swimming pools will be closed on Monday, 25 December 2023 and will operate during the hours of 12pm to 7pm on Tuesday, 26 December 2023 and Monday, 1 January 2024.
  • Kerbside waste and recycling collection services scheduled for Monday, 25 December 2023 will occur on Saturday, 23 December 2023.
  • Kerbside waste and recycling collection services scheduled for Monday, 1 January 2024 will occur on Saturday, 30 December 2023.
  • Transfer station will be closed on Sunday, 24 December 2023 and Tuesday, 26 December 2023.
  • The Gannawarra Shire Children’s Centre will close at 6pm Thursday, 21 December 2023 and re-open at 8am Tuesday, 9 January 2024.

During this period, residents will be able to keep connected in the following ways:

  • Reporting any problems or issues that require further investigation at any time by visiting www.gsc.vic.gov.au/request;
  • Reporting any emergencies to 0409 022 920;
  • Emailing council@gsc.vic.gov.au at any time; and
  • Following Council’s Facebook page – www.facebook.com/gannawarra - which will feature up to date information, including extensions to swimming pool opening hours, heat health alerts, Total Fire Ban declarations and publication of other details.

“Please remember that these options to contact Council are available at any time, not just during the Christmas and New Year period,” Mayor Stanton said.

“My fellow Councillors and I, as well as all Council staff, wish all residents and visitors a Merry Christmas and an enjoyable holiday season. We also hope 2024 is a successful year for you and your family.”

Christmas/New Year service arrangements

Children's Services

The Gannawarra Shire Children’s Services Office will close at 2pm Friday, 22 December 2023 and re-open at 8.30am Tuesday, 2 January 2024.

Cohuna Customer Service Centre

The Cohuna Customer Service Centre will close at 2pm Friday, 22 December 2023 and reopen 10am Tuesday, 2 January 2024.

For VicRoads service enquiries during this period, phone 13 11 71 or visit www.vicroads.vic.gov.au    

For Council emergencies only please call 0409 022 920.

Cohuna Library

The Cohuna Library will close at 2pm Friday, 22 December 2023 and reopen at 10am Wednesday, 3 January 2024.

Cohuna Swimming Pool

Due to the Christmas Day storm, the Cohuna Swimming Pool will be closed on Tuesday, 26 December 2023.

The pool will be open during the hours of 12 noon - 7pm on Monday, 1 January 2024, and 10am-8pm on all other days during the Christmas-New Year period.

Please note the pool will be closed on days the forecast maximum temperature is below 23 degrees Celsius.

Family Day Care

For urgent queries over the holiday period, please telephone 0427 372 488.

Gateway to Gannawarra Visitor Centre, Cohuna

The Gateway to Gannawarra Visitor Centre will be closed on the following days:

  • Monday, 25 December 2023.
  • Tuesday, 26 December 2023.
  • Sunday, 31 December 2023.
  • Monday, 1 January 2024.

Operating hours for other dates are as follows:

  • Saturday, 23 December 2023 and Sunday, 24 December 2023: 10am – 1pm.
  • Wednesday, 27 December 2023 to Friday, 29 December 2023: 10am – 1pm.

The Centre will return to normal trading hours on Tuesday, 2 January 2024.

Gannawarra Shire Children's Centre, Kerang

The Gannawarra Shire Children’s Centre will close at 6pm Thursday, 21 December 2023 and will reopen at 8am Tuesday, 9 January 2024.  

Kerang Customer Service Centre

The Kerang Customer Service Centre will close at 2pm Friday, 22 December 2023 and reopen at 8.30am Tuesday, 2 January 2024.

For V/Line ticket enquiries during this period, phone 1800 800 007 or visit www.vline.com.au

For Council emergencies only please call 0409 022 920.

Kerang Exercise Pool

The Kerang Exercise Pool in Patchell Plaza will close at 2pm Friday, 22 December 2023 and will reopen 11am Tuesday, 2 January 2024.

Kerang Swimming Pool

Due to the Christmas Day storm, the Kerang Swimming Pool will be closed on Tuesday, 26 December 2023 and Wednesday, 27 December 2023.

The pool will be open during the hours of 12 noon - 7pm on Monday, 1 January 2024, and 10am-8pm on all other days during the Christmas-New Year period.

Please note the pool will be closed on days the forecast maximum temperature is below 23 degrees Celsius.

Leitchville Library

The Leitchville Library will close at 5.30pm Tuesday, 19 December 2023 and reopen at 1.30pm Tuesday, 2 January 2024.

Local Laws/Animal Control

For local laws and animal controlemergencies only, please phone0409 022 920.

Maternal and Child Health

Maternal and Child Health Centres will be closed from 2.00pm Friday, 22 December 2023 and will reopen on Tuesday, 2 January 2024.

For information, advice or support contact:

Maternal & Child Health Line 24-hour - 13 22 29

Parent Line - 13 22 89

Breastfeeding Helpline - 1800 686 268

Nurse on Call - 1300 60 60 24

For urgent matters please contact your local GP or Hospital.

Quambatook Library

The Quambatook Library will close at 12 noon Friday, 22 December 2023 and reopen at 9.30am Monday, 8 January 2024.

Sir John Gorton Library, Kerang

The Sir John Gorton Library, Kerang will close at 2pm Friday, 22 December 2023 and reopen at 10am Tuesday, 2 January 2024.

Waste and Recycling Collection

The following changes to waste and recycling collection services will be in place:

  • Monday, 1 January 2024: Collections will occur on Saturday, 30 December 2023.

Waste and recycling collections scheduled all other days will occur as per usual arrangements.

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